New text messaging platform will launch across Victoria tomorrow to help track the close contacts of any confirmed COVID-19 cases.

The message system called Whispir will require all close contacts to respond to the contact tracing team by answering questions, including whether they are continuing to abide by quarantine procedures.

People who come into close contact with someone diagnosed with Coronavirus are currently being contacted by phone or text message.

Victorian Health Minister Jenny Mikakos said the new system would help ensure people are sticking to the 14 day self-isolation period for close contacts of COVID-19.

“From tomorrow a new platform called Whispir will be sending a more sophisticated text message to them,” she said.

“They will be then asked to, in a more interactive way, respond back to the contact tracing team. They will be prompted and asked questions through that text message – whether they are in fact self-isolating at home and asked to confirm if that is the case.

“They will be asked if they are experiencing any symptoms that are relevant to COVID-19, as well as whether they have, in fact, had to be tested for COVID-19.”


There are more than 1700 close contacts who are isolating across Victoria.

Victoria has a total of 466 cases of COVID-19, including 271 men and 191 women.

The penalty for people who fail to self-isolate risk fines of up to $25,000, while businesses could be fined $100,000.

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