Security guards working in Victoria’s quarantine hotels were told they didn’t need to wear personal protective equipment when interacting with guests.

An inquiry into the COVID-19 hotel quarantine program was on Monday shown the Department of Health and Human Services advice, dated June 8.

It stated there was no need for security guards to wear PPE when greeting guests in the lobby, taking them out for fresh air breaks or when making doorway visits if physical distancing could be maintained.

Infectious disease expert Professor Lindsay Grayson told the inquiry the advice was “inappropriate”.

“It’s not just about the 1.5 metres (distance), PPE is needed anyway because there is a level of the unpredictability of that 1.5 metres suddenly becoming less in those scenarios,” he said.

Prof Grayson said security guards should have been wearing eye protection, gloves, a gown and a mask when interacting with returned travellers or handling objects belonging to them.

The document was shown to the inquiry by Arthur Moses SC, who is representing Unified Security, one of three companies contracted to guard Victoria’s quarantine hotels.


Prof Grayson was also shown excerpts from a Commonwealth government training module, which was provided to security guards.

“The majority of it is like a training module for the general public, rather than someone who is going to come into direct contact or be responsible for managing COVID patients,” he said.

The module stated people did not need to wear masks to prevent the spread of COVID-19, which was true for the general public at the time but was “misleading for health workers or quarantine staff”.

“I would consider it crucial if they were in likely contact with a potentially infectious patient,” Prof Grayson said.

The training module was not updated until July 25.

The head of the Doherty Institute’s genomic sequencing unit, Professor Ben Howden, told the inquiry about “99 per cent” of Victoria’s second wave of coronavirus can be linked to returned travellers in hotel quarantine.


In late May, when the virus first broke out of hotel quarantine, 19 people in Victoria had died from COVID-19.

The state’s death toll now stands at 334, with almost 7500 cases active.

International flights are being diverted away from Victoria while Corrections Victoria has taken over quarantine operations.

The inquiry continues on Tuesday.


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