A children’s car seat has been immediately recalled after it failed a crash test, sending a dummy into a somersault.
On Thursday, manufacturers of the Joie i-Travvel car seat urged customers to stop using the product immediately and return it to its place of purchase for a full refund.
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Joie has announced a voluntary recall on the i-Travvel car seat.⠀ ⠀ Safety is our number one priority, and while the i-Travvel meets all Australian standards, we were shocked and saddened by the performance of our product under CREP testing conditions, and have chosen to issue this voluntary recall after reviewing the video footage and the test results.⠀ ⠀ We apologise for the concern and inconvenience caused to our customers and want to assure you that we are learning from the results. We know that you put the utmost trust in us to protect your children, and we take that responsibility very seriously.⠀ ⠀ This experience has also drawn our attention to the differences between Australian Standard testing and CREP’s consumer testing and we hope to work with relevant consumer and trade industry bodies to advocate for a more stringent and aligned national standard, that will ensure all child restraint systems across Australia meet the more rigorous test conditions.⠀ ⠀ Consumers should return the affected products to their retailer for a full refund of the purchase price or store credit. Further details are available at https://au.joiebaby.com/safety/.⠀ ⠀ We appreciate and value your feedback and would be happy to provide answers to any additional questions or concerns you may have at our consumer hotline: (02) 8197 9962 (Monday to Friday 8 am-4 pm AEST)
The reversible car seat failed the test at a speed of 56 km/h at the Child Restraint Evaluation Program (CREP) in forward-facing mode. The test video shows a child-size dummy ejecting from the restraint, before going headfirst to the ground.
It is the first time a dummy has been ejected during a test in CREP testing history and experts say it would have been fatal in a real-world crash. CREP are suggesting using a ‘0’ rating after the incident.
Joie Chief Marketing Officer Jerry Ingraham said that the company was ‘shocked and saddened’ by the news.
The recall is voluntary and is applicable to Joie model numbers C1209BANOR-600 and C1209BATBK600 purchased after February 2019.